• Orders are processed within 3 business days (excluding weekends and holidays).

• If processing is delayed due to unforeseen circumstances, you will be notified promptly.

• We use reliable shipping carriers to ensure your order is delivered securely and promptly.

• Shipping rates are calculated at checkout based on your location and shipping method.

• Delays: We are not responsible for delivery delays once the order has left our facility.

• Lost or Stolen Packages: Responsibility for the package transfers to the carrier once

shipped. We are not liable for lost, stolen, or misdelivered packages.

• Incorrect Address: We are not responsible for shipments to incorrect addresses

provided by the customer.

Returns or refunds will only be accepted under the following conditions:

• The product or packaging was damaged during shipping

• There is clear evidence of tampering prior to delivery

• You must report damage or tampering within 3 business days of receiving your order.

• Products must be returned in their original packaging with all contents included.

• Opened or used products are not eligible for return unless damaged or tampered with upon delivery.

• Returns for personal preference or dissatisfaction without damage or tampering are not accepted.

1. Contact Us: Email info@drfordbrewermd.com within 3 business days of receiving your order.

2. Documentation Required: Include your order number and photos of the damage or tampering for faster processing.

• Approved refunds will be issued to the original payment method within 5-10 business days after the return is approved.

• Shipping fees are non-refundable.

• We reserve the right to refuse refunds for returns that do not meet these conditions.

• Force Majeure: We are not responsible for delays or failure to deliver due to events

beyond our control, including natural disasters, labor strikes, or governmental actions.

• Disclaimer: Products are provided “as-is” without warranties beyond those expressly stated.

Thank you for choosing Dr. Ford Brewer’s website. Your satisfaction and safety are our priority.